Returns & Exchanges
At Tekkie Town, we want you to step out in style and comfort, which is why we offer a flexible 30-day return policy on all footwear and apparel. If you aren't completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'My Orders' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Pack Your Gear
Place the unworn items in their original branded packaging, ensuring all tags are attached and the box is securely sealed inside a shipping bag.
- 3.Drop Off or Collection
Choose between dropping your package at any authorized courier point or scheduling a home collection through our logistics partner.
- 4.Quality Check & Refund
Once our warehouse team inspects the returned goods, your refund will be processed to your original payment method within 5 to 7 business days.